Shipping policy

Shipping Policy

Sad Bird Coffee roasts and ships on a monthly schedule.

Orders can be placed at any time and will be reserved for the next available Monthly Roast. Each month, we publish the upcoming order cutoff, roast date, and expected shipping window on our homepage.

Orders placed before the published cutoff will be included in that month’s roast. Orders placed after the cutoff will automatically be included in the following month’s roast.

Coffee is generally packed and shipped within one to two business days after roasting. Delivery time begins once the order has been transferred to the carrier and is separate from our roasting and fulfillment schedule.

Because our roasting dates are coordinated with our roasting partner, cutoff, roast, and shipment dates may vary slightly from month to month. Weekends, holidays, production delays, or carrier conditions may also affect timing.

Customers are responsible for reviewing the current Monthly Roast schedule before placing an order and for providing a complete and accurate shipping address. Address changes requested after an order cutoff or after a shipping label has been created might not be possible.

Once an order ships, customers will receive a confirmation email with tracking information. Carrier transit times are estimates and are not guaranteed by Sad Bird Coffee.

For questions about an upcoming order, contact us at info@sadbirdcoffee.com.